About ONErpm

Founded in 2010, ONErpm is a global music solutions company with 43 offices and studios in 35+ countries with over 530 staff members across the world, with significant presence in Brazil, the U.S., Europe, and other markets. ONErpm encompasses distribution, label solutions, content production, publishing, and an innovative marketing group that includes in-house advertising and influencer agencies, ONErpm has a proven track record of providing local and global support to artists and creators at any stage of their careers.

About the Role

The Office Manager is responsible for overseeing the day-to-day operations of the ONErpm Bogotá office, ensuring efficient administrative processes, smooth facilities management, and effective coordination across teams. This role requires a strong understanding of office operations, excellent communication and organizational skills, and the ability to collaborate with internal stakeholders and external partners.

As part of the ONErpm team, you will work closely with local teams, support leadership initiatives, and coordinate with key partners to help achieve strategic objectives while providing essential cross-functional operational support.

Responsibilities

1) Administrative Management:

• Oversee daily office operations and workflows

• Manage office policies, procedures, and documentation

• Maintain filing systems (digital and physical)

• Handle correspondence (emails, mail, phone calls

• Coordinate with team on equipment, software, and access

• Support employees with basic tech or systems requests

• Manage office systems (printers, tools)

2) Facilities and vendors:

• Oversee office maintenance, repairs, and cleanliness

• Manage relationships with vendors (IT, cleaning, utilities, landlords)

• Ensure health, safety, and compliance standards are met

• Coordinate office moves or space planning if needed

3) Coordination and Communication:

• Schedule meetings, appointments, and events

• Support executives or leadership with calendars and logistics

• Prepare reports, presentations, and internal communications

• Ensure smooth communication across departments

• Act as a liaison between the office and HR, Legal, and Finance teams

• Coordinate information flow, documentation, and requests across departments

• Support compliance, audits, and internal processes by facilitating communication

Qualifications

• Bachelor’s degree in Business Administration, Management, Operations, or a related field

  (Equivalent professional experience can substitute for formal education)

• 4–7 years of experience in an Office Manager, Operations Manager, Administrative Manager, or similar role

• Proven experience managing day-to-day office operations in a fast-paced environment

• High attention to detail and follow-through

• Excellent written and verbal communication skills

• Experience setting up or scaling an office
• Familiarity with compliance, audits, or legal documentation coordination
• Experience supporting senior leadership
• Fluent Spanish (required) - Professional working English 

• Proficiency with Google Workspace / Microsoft Office and office systems
• Problem-solving mindset and operational judgment
• Ability to manage multiple stakeholders and requests

• Experience acting as a liaison with HR, Legal, and Finance teams (coordination, not ownership)

• Background working with vendors, facilities, and service providers

• Experience in a multinational, regional, or fast-growing company preferred

• Exposure to media, entertainment, tech, or creative industries is a plus but not required